Privacy Policy

Smartoffer-Nz Ltd ("we", "our", "us") is based in New Zealand and provides content strategy and production services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 2020 and applicable New Zealand guidance. It applies to our website, communications, and services where this policy is referenced.

Information we collect. We may collect identifiers (such as name and email), professional details (such as role and company), communications, usage data (such as pages visited and interactions), and technical data (such as device type and approximate location derived from IP). If you share files or creative assets, we process the materials you provide for agreed project purposes.

How we use information. We use personal information to communicate with you, respond to enquiries, provide and improve services, personalize content, maintain security, and meet legal obligations. Where appropriate, we may perform analytics to understand interest in our content and to support planning for future materials. Any promotional messaging includes a clear option to opt out.

Lawful grounds. We rely on consent where required, performance of a contract or steps prior to entering a contract, and our legitimate interests in operating and improving our business in a way that respects your rights and expectations. When we process information to meet legal or regulatory requirements, that obligation forms the basis for processing.

Sharing and disclosure. We may share information with trusted service providers who support hosting, analytics, creative production, or communications. These parties act under appropriate terms and access is limited to what is necessary. We may also disclose information where required by law or to protect the safety, rights, or integrity of our services.

International transfers. Our tools and partners may operate in multiple countries. Where information moves across borders, we take steps designed to protect it, such as contractual safeguards and vendor assessments, while continuing to manage data from New Zealand.

Data retention. We retain personal information for periods aligned with the purpose of collection, contractual needs, and legal requirements. Criteria include the type of record, operational necessity, and the time required to respond to any enquiries about past work. When data is *** longer needed, we take reasonable steps to delete or de-identify it.

Security. We apply technical and organizational measures intended to reduce the risk of unauthorized access, alteration, disclosure, or loss. These measures include access controls, encryption in transit where applicable, and regular reviews of vendor practices. While safeguards are maintained, perfect security cannot be guaranteed.

Your rights. Subject to limits under the Privacy Act 2020, you may request access to personal information we hold about you and ask for corrections if you believe it is inaccurate or incomplete. You can also object to certain uses or request restrictions where appropriate. To exercise rights, contact us using the details below. We will respond within a reasonable timeframe.

Cookies and tracking. Our site may use cookies and similar technologies to remember preferences, measure performance, and improve content relevance. You can manage preferences through your browser settings and the cookie banner on our site. Some features may rely on these technologies to function as intended.

Children. Our services are intended for business and organizational use. We do not knowingly seek to collect information from individuals under 16 years of age.

Changes to this policy. We may update this policy from time to time to reflect changes in our practices or applicable laws. The latest version will be posted on this page with an updated effective date.

Contact us. If you have questions about this policy or our data practices, please contact Smartoffer-Nz Ltd at Smartoffer-Nz@outlook.com or by phone at +64217394560. Postal address: 22 Kauri Road, Mount Eden, Auckland 1024, New Zealand.